📜 Terms of Service
Last updated: 8 July 2025
(Please have a qualified attorney review before publishing)
1. Agreement to Terms
By creating an account, purchasing a subscription, or otherwise using any part of the SketchToImage Online service ("Service"), you accept these Terms of Service ("Terms") and agree to be legally bound by them. If you do not agree, do not use the Service.
2. Who We Are
The Service is operated by Zhengmao Sun
Address: Room 302, No. 181, North District, Maanshan
Shajing Street, Bao'an District,
Shenzhen, Guangdong 518104, China
Email: support@sketchtoimage.online
Phone: +86 180 4694 9173
3. Service Description
SketchToImage converts images, sketches, and text prompts into AI-generated renders using proprietary diffusion models and third-party AI infrastructure. We are not affiliated with, endorsed by, or certified by any upstream model provider.
4. Accounts & Eligibility
You must be at least 13 years old (or the legal age in your jurisdiction) to open an account. You are responsible for all activity that occurs under your credentials. We may suspend or terminate accounts that violate these Terms.
5. Plans, Billing, Taxes
Pricing and quota limits are shown on the /pricing page and denominated in United States dollars (USD) unless stated otherwise.
Subscriptions renew automatically at the end of each billing cycle. Prices are exclusive of any applicable taxes, which will be added at checkout.
5.1 Payment Processing
Payments are handled by Creem (and, where available, Stripe or PayPal). We do not store your full card number. By purchasing you authorise our payment processor to charge your chosen payment method.
6. Refund & Cancellation Policy
Cooling-off period – If you cancel within 14 days of your first payment and have unused generation credits, you may email support@sketchtoimage.online to obtain a pro-rated refund for the unused portion.
After 14 days, all fees are non-refundable. You can cancel future renewals at any time through the customer portal; your plan remains active until the end of the paid period.
We reserve the right to refuse or reverse a refund request in cases of charge-back abuse, fraudulent activity, or material breach of these Terms.
7. Intellectual Property
7.1 Our Rights
All software, models, and site content (except User Content) are owned by SketchToImage Pte. Ltd. or its licensors and are protected by copyright and other laws.
7.2 Your Rights
Subject to these Terms, you own all lawful rights to images and assets you upload and to the AI outputs you generate, except that:
- You grant us a non-exclusive licence to store, display, and use your uploads and outputs solely to operate and improve the Service.
- You are responsible for ensuring that any output you use complies with applicable laws and third-party IP rights.
8. User Content Rules
You agree not to upload, request, or distribute content that is:
- Illegal, defamatory, hateful, or harassing
- Sexually explicit or involving minors
- Violent or promotes violence
- Infringing on third-party intellectual-property rights
- Intended for the creation of deepfakes or deceptive impersonation
We may automatically block or human-review content that appears to violate this policy. Repeated violations may lead to account suspension without refund.
9. Generated Content Disclaimer
AI outputs are machine-generated and may contain inaccuracies or unexpected artefacts. You should independently verify their suitability before commercial use. We make no warranty that outputs will meet any specific artistic or technical standard.
10. Third-Party Services
The Service may link to or rely on third-party tools (e.g., Vercel, Creem, Google Analytics). Your use of those services is subject to their separate terms.
11. Indemnification
You agree to indemnify and hold harmless SketchToImage Pte. Ltd., its directors, and employees from any claim or demand arising out of your use of the Service or your violation of these Terms.
12. Limitation of Liability
To the maximum extent permitted by law, SketchToImage Pte. Ltd. shall not be liable for any indirect, incidental, special, or consequential damages, or for loss of profits, data, or goodwill, arising from or related to your use of the Service—even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount you paid to us in the 12 months preceding the event.
13. Termination
You may terminate your account at any time in the customer portal. We may terminate or suspend the Service or your account with reasonable notice, or immediately in case of fraud or breach of these Terms.
14. Changes to the Service or Terms
We may modify the Service or these Terms at any time. If changes are material we will notify registered users at least 7 days in advance via email. Continued use after the effective date constitutes acceptance.
15. Governing Law & Disputes
These Terms are governed by the laws of Singapore, without regard to conflict-of-law provisions. Any dispute arising out of or relating to these Terms shall be submitted to the exclusive jurisdiction of the courts of Singapore.
16. Contact
Questions about these Terms or your rights? Please contact support@sketchtoimage.online.